A 50% deposit is required to secure all appointments. Card details are securely held on file and may be used only in the unlikely event of a no-show or late cancellation.

A $50 fee applies to all no-show appointments.

Deposits are non-refundable once paid, as they contribute towards the purchase of your extensions.

Full payment is due at the end of your service. Any deposit paid will be deducted from your total.

Payment methods include Cash, Card or Afterpay.

To maintain the highest standards of hygiene and safety, refunds cannot be issued once extensions are installed.

Please provide at least 48 hours’ notice to cancel or reschedule.

Deposits are non-refundable if notice is given with less than 48 hours’ notice.

Arriving more than 10 minutes late may result in your appointment being cancelled.

We kindly ask that clients attend their appointments alone, unless prior discussions have been held with us first.

Hair must be dry, clean, and tangle-free on arrival.

Appointments with dirty, wet, or matted hair will incur an additional fee.

If you experience any issues following your installation, please notify us within 7 days for a complimentary checkup.